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Veteran Benefits Resources & Education

VA.gov (One-Stop Access Portal)

VA.gov

File claims, track claim status, submit evidence, and manage dependents — all from your VA login.


From VA.gov, you can access your VA health records


Using your VA.gov login, veterans can access My HealtheVet, which is where you retrieve your VA Blue Button Report.


My HealtheVet (accessed through VA.gov)
Access VA health tools including medical records, lab results, medications, and prescriptions.


VA Blue Button Report (downloaded through My HealtheVet)
👉 Critical for claims
Allows veterans to download their complete VA medical records, which are commonly used as medical evidence for disability claims.

Requesting Military Service Records

SF-180

If you need copies of your military service records, the SF-180 (Standard Form 180) is the official form used to request them.

The SF-180 is commonly used to obtain:

  • DD-214 or separation documents
  • Service treatment records (STR's)
  • Personnel records
  • Line of duty records or service verification

These records are often needed to support VA disability claims, especially when service medical records are missing, incomplete, or not available through VA systems like VA.gov or My HealtheVet.

When the SF-180 is useful

  • Your condition began during service, but isn’t fully documented in VA records
  • You need proof of service, dates, duty locations, or events
  • Your VA Blue Button report does not include older or service-era records

Where to get the SF-180

You can download the SF-180 directly from the National Archives:

👉 https://www.archives.gov/veterans/military-service-records/standard-form-180

Important:
It’s best to request these records as early as possible if you think you may need them.

Important SF-180 Submission Note:
When completing the SF-180, be sure to review Page 3 of the form. Page 3 explains where and how to submit your request, based on your branch of service, dates of service, and the type of records you are requesting. Submission instructions can vary, so checking this page helps ensure your request is sent to the correct location and avoids unnecessary delays. 

Records available at VA Regional Offices:

Veterans can request a wide range of personal, medical, and military records from a VA Regional Office, most commonly by submitting VA Form 20-10206 (Freedom of Information Act / Privacy Act Request). These records are often critical for disability claims, appeals, and corrections.


Records Available at VA Regional Offices

Claims File (C-File)
Your complete VA claims file, including rating decisions, evidence, correspondence, and prior submissions.


Medical & Service Records

  • Service Treatment Records (STRs) 
  • Official Military Personnel File (OMPF) 
  • VA medical records (when applicable)
     

Disability & Pension Records

  • Compensation and pension records
  • Copies of C&P exam results related to your claims
     

Benefit Documentation

  • VA benefit verification letters 
  • Payment history 
  • Home Loan Certificate of Eligibility (COE)
     

Other VA Records

  • Vocational Rehabilitation & Employment (VR&E) records 
  • VA life insurance information
     

How to Request These Records

Online or Mail (Recommended):
Submit VA Form 20-10206 – Freedom of Information Act / Privacy Act Request.

In Person or Mail:
Visit or send a written request to your local VA Regional Office.

Louisville VA Regional Benefit

 321 W Main St, Suite 390
Louisville, KY 40202 

Online Portal:
Requests can also be submitted electronically through VA.gov, maintained by the U.S. Department of Veterans Affairs.

Military Service Records (DD-214 / Personnel Files):
These may also be requested through eVetRecs via the National Archives.


What You’ll Need to Provide

When requesting records, be prepared to include:

  • Full legal name 
  • Date of birth 
  • Social Security number or VA C-File number 
  • Signature and contact information
     

Important Notes

  • VA Regional Offices primarily provide benefits and records assistance, not medical care. 
  • For private (non-VA) medical records, the VA may help obtain them under its duty to assist, but you may still be asked to provide authorization or copies.

Understanding VA Disability Ratings & the Law (38 CFR)

  VA disability ratings are not based on opinions, personal statements alone, or how convincing someone sounds. They are based on federal law. Knowing how the system works helps veterans focus on the evidence that actually matters.

The Legal Foundation

38 CFR (Title 38 – Code of Federal Regulations)
This is the federal law that governs VA disability benefits and ratings.

eCFR – Title 38
The official, up-to-date online version of Title 38 used by the VA to determine eligibility and ratings.

VA Schedule for Rating Disabilities (VASRD)

The rating schedule within Title 38 explains how each condition is evaluated, what symptoms matter, and what criteria must be met for each percentage level.

Why these matters

VA ratings are assigned by comparing your medical evidence to specific legal criteria in the VASRD.
Understanding those criteria helps veterans:

  • Know what symptoms and findings actually affect ratings
  • Avoid submitting irrelevant or weak evidence
  • Better understand why a condition was rated lower or denied

VA.gov: How Ratings Work (Practical Tools & Explanations)

The VA.gov disability ratings section, maintained by the U.S. Department of Veterans Affairs, breaks this system down in plain language and offers tools veterans can actually use.

From this section, veterans can:

  • Learn how VA disability ratings are calculated
  • Understand combined ratings (VA math)
  • Use the VA disability rating calculator
  • See examples of how percentages are applied
  • Learn what happens after a rating is assigned

Bottom line:

The law (38 CFR) tells the VA what to rate.
VA.gov explains how the VA applies it in real life. 

Nexus Letters, DBQs & Evidence Help

What Is a Nexus Letter?

 A Nexus Letter is a medical opinion written by a qualified healthcare provider that explains whether a current medical condition is connected to military service. In VA terms, it addresses whether a condition is “at least as likely as not” related to service, a service-connected exposure, or another already service-connected condition.

A strong Nexus Letter is based on:

  • A review of relevant medical records
  • The veteran’s history and reported symptoms
  • Medical reasoning that connects the condition to service

A Nexus Letter does not guarantee approval, but it can be critical when the VA requires a clear medical link between service and a claimed condition.

What Is a Disability Benefits Questionnaire (DBQ)?

 A Disability Benefits Questionnaire (DBQ) is a standardized medical evaluation tool used to document the presence, severity, and functional impact of a medical condition for VA disability purposes. It is designed to capture the specific medical findings required under VA rating criteria in a clear, consistent format.

A properly completed DBQ includes:

  • A      confirmed diagnosis and relevant medical history
  • Objective clinical findings and measurements
  • Description of symptoms, flare-ups, and progression
  • Functional limitations related to daily activities and work
  • Provider medical observations and clinical judgment
  • Provider credentials, signature, and date

DBQs help ensure that all medically relevant elements needed for evaluation are addressed and clearly documented.

Medical Evidence vs. Lay Statements

Both types of evidence matter, but they serve different purposes.

Medical Evidence includes:

  • Diagnoses
  • Treatment records
  • Imaging, labs, and clinical exams
  • Provider opinions

Medical evidence establishes what the condition is and how severe it is.

Lay Statements include:

  • The veteran’s personal statement
  • Buddy statements from family, coworkers, or fellow service members

Lay evidence explains how the condition affects daily life, work, sleep, mobility, or mental health. It cannot replace medical evidence, but it helps paint the full picture.

The strongest claims use both.

When an Independent Medical Exam (IME) May Help

An Independent Medical Exam may be helpful when:

  • VA exams are incomplete, inaccurate, or rushed
  • A claim was denied due to “no nexus” or “insufficient evidence”
  • Symptoms are real but not clearly documented in VA records
  • A condition is being claimed as secondary to another service-connected condition
  • The veteran wants an exam that closely follows VA rating criteria

An IME can provide additional medical documentation that supports a claim or appeal.

Our exams focus on accurate medical documentation aligned with VA rating criteria.

*Results vary and are not guaranteed*

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